FAQ

All the Answers You're Looking For!

General FAQ

No, we do not take walk-ins. All of the artists located at DNJ&CO are by appointment only.

To possibly book and appointment, you will need to contact the artist of your choice personally. You can find their contact info on the ABOUT US page.

At this time, nobody is accepting new clients. If any appointments become available due to cancellation, that specific artist may post that availability on their social media sites.

Don't ask this. EVER. Without any other information.
To make it easier, when messaging please include your name, phone number, email, and the service you'd prefer.

We offer all services of a nail salon together. However, all of us do not offer the same exact menu. You can get gel polish manicures, Lumiary manicures, acrylic services, nail art, pedicures. You can contact any of the artists and ask for a service list.

All of the artists at DNJ&CO specialize in handprinted nail art, and can create any of the latest trends!

If there is anything that you are allergic to within any of the DNJ Cuticle Oils we would love to try to make you a special mix. Just send Dana an email with your concerns at dananailjunkie@dananailjunkie.com

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Domestic shipping can take up to 5-7 business days.

Foreign shipping could take up to 14 business days or longer.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for orders over $75, and select products have free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Please inquire for more information about our Refund policy.

Worldwide shipping

Ship anywhere, rates available at checkout.

support

Call us anytime at 1(330) 401-9675.